Frequently Asked Questions
Everything you need to know about bringing Surya Living into your home.
What is the typical shipping timeframe for furniture orders?
Most in-stock items ship within 3-5 business days. Larger furniture pieces delivered via white-glove service typically arrive within 2-4 weeks depending on your location.
Do you offer a warranty on your products?
Yes, we offer a one-year limited warranty on all furniture and decor items covering manufacturing defects in materials and workmanship.
What is your return policy for home decor?
We accept returns on most items within 30 days of delivery. Items must be in their original packaging and unused condition. Please note that custom-made furniture is final sale.
How do I care for my Surya Living textiles and rugs?
We recommend regular vacuuming without a beater bar for rugs and professional cleaning for deep stains. Specific care instructions for each fabric type are included on the product label.
Do you offer assembly services for large furniture items?
Yes, we offer a White Glove Delivery option at checkout which includes room-of-choice delivery, full assembly, and removal of all packaging materials.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Shop Pay Installments and Affirm.